Cannot reset password, reset email is not received

  • Andrey
    Asked on September 7, 2017 at 11:25 AM

    Hello. I can not reset my password from your site. A letter does not come to me. My login: radonic

  • David JotForm Support
    Replied on September 7, 2017 at 12:33 PM

    I tried sending the reset email from my end and it sent to your account address.  I am not sure why it was not triggering from your attempts but it sent from the forgot password form when entering your username.

    Check your email inbox, the reset email should be there.