- simpleviewAsked on September 07, 2017 at 11:28 AM
I set up two email notifications - immediate and one day later.
I signed up from several different addresses to see if it would work
So far, no emails have been sent using the Send Email Later - 1 day delay.
I have checked the spam and junk folders, but nothing is there
Is this function working?
- JotForm SupportTREVONAnswered on September 07, 2017 at 01:14 PM
I have checked the form and all settings seems to be correct. I have sent a test submission and would request you allow me to check if i will get the send me later auto-response a day from today.
My sincere apologies for the delay.
- JotForm SupportTREVONAnswered on September 11, 2017 at 08:34 AM
I managed to get the second email on my inbox. I have noticed if you are using gmail it will go to the "Updates Folder". Kindly check this folder if you used gmail account.
The other reason this might have happened is if you setup the "day later email" after you had already filled the form and made your submission.