- jeanckuanAsked on September 09, 2017 at 04:49 PM
When I send the form to be filled out. After they complete and submit they get this message
PCI Error on transaction
The API username is invalid or not present.
please advise, thank youPage URL:
- JotForm SupportWelvinAnswered on September 09, 2017 at 07:00 PM
This means your Authorize.net credentials are incorrect or not yet configured. I checked your form and you are missing the API ID and Transaction key. Please correct both.