What does PCI error message mean?

  • Profile Image
    jeanckuan
    Asked on September 09, 2017 at 04:49 PM

    When I send the form to be filled out. After they complete and submit they get this message

    PCI Error on transaction

    The API username is invalid or not present. 

     

     

    please advise, thank you

  • Profile Image
    Welvin
    Answered on September 09, 2017 at 07:00 PM

    This means your Authorize.net credentials are incorrect or not yet configured. I checked your form and you are missing the API ID and Transaction key. Please correct both.