All my data is gone. How can I restore it?

  • Profile Image
    seedlibrary
    Asked on September 11, 2017 at 12:06 PM

    Our CC expired and our account was automatically "downgraded". We renewed with a new CC immediately but now all of the data I need is gone. I'm in the middle of using that data and need it asap. Can you please restore all of the data that was stored in our Jotform submission forms?

    Thank you.

    Ken

     

  • Profile Image
    Kevin_G
    Answered on September 11, 2017 at 12:22 PM

    I already restored your data, please check and let us know if you have any question. 

     

  • Profile Image
    seedlibrary
    Answered on September 11, 2017 at 12:44 PM
    Hi Kevin,
    Thanks for the quick reply.
    Looks like it is all back now. Phew! The zeros next to all of my forms had
    be stressing!
    Ken
    ...