Why when form URL is pasted in Facebook I get 'Maintenance request' prompt?

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    strippersrus
    Asked on September 12, 2017 at 08:36 PM

    it comes up as maintenance request.. not the name of the form. how do i fix this

     

     

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    liyam
    Answered on September 13, 2017 at 12:23 AM

    It most likely is due to a facebook cache, which at that time, you had a different title in your form.

    I have now rescraped the facebook cache for your form (http://www.jotform.co/form/72537308428864) and it should show a different information the next time you share it.

    If in case you need to re-scrape or clear again the cache on facebook, please go to their debugger tool page (https://developers.facebook.com/tools/debug/), enter the URL of your form there and click the Scrape Again button.

    If in case you need any assistance, or if you have other questions please let us know.

    Thanks.

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    kyle8
    Answered on September 13, 2017 at 12:38 AM

    This also happened to me once. You need to clear the cache. Thank you for your quick response!

    bullet force

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    strippersrus
    Answered on September 13, 2017 at 03:43 AM

    cache where???
    ...
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    Nik_C
    Answered on September 13, 2017 at 04:11 AM

    As my colleague showed above you can clear it in https://developers.facebook.com/tools/debug/ console:

    If you have any further questions please let us know.

    Thank you!