I get a message that says the page Cannot be reached

  • Profile Image
    obook
    Asked on September 15, 2017 at 10:26 PM

    I added the following 2 forms in our website: www.myobook.net

    Form Name 1: Purchase Order

    Form Name 2: Message

    I got the following error messages for both forms:

    ***QUOTED***

    Cannot reach this page

    Make sure the web address https://form.jotform.me is correct Search for this site on Bing Refresh the page Check that all network cables are plugged in. Verify that flight mode is turned off. Make sure that your wireless switch is turned on. See if you can connect to mobile broadband. Restart your router.
    More information<id id="moreInformation">More information</id>

    There was a temporary DNS error. Try refreshing the page.

    Error Code: INET_E_RESOURCE_NOT_FOUND

    ***UNQUOTED***

  • Profile Image
    Welvin
    Answered on September 16, 2017 at 01:26 AM

    This is a network problem on your end. We are accessible within China region. In fact, we have a few users from China who are using our forms. Although I admit that there are cases like this that have been reported. 

    Is there an option for you to change a network? Or, change the DNS? 

    Can you also try with the following domain? 

    https://form.jotform.com/obook/order

    https://www.jotform.com/obook/order