- maydosAsked on September 18, 2017 at 05:50 PM
I integrated my form and google doc, but it does not show the previous results. I cannot see the results on the form either. I dowloaded it in an excel form, but it shows only 1 submission date, no more information.
Please help me about that.
- JotForm SupportKevin_GAnswered on September 18, 2017 at 06:17 PM
I can see your account is under an EU zone, your data should be showing up when you log into your account.
May you please log in through this link https://eu.jotform.com/ and view your submissions?
If the issue persists, please try going to the data section of your account and un-check the "Europe Datacenter" option, check it again so your data is transferred again to our EU data centers.
Please let us know how it goes.