If we downgrade our account, is it possible to apply the payment to other account?

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    sacsoldiers
    Asked on September 19, 2017 at 06:18 AM
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    ashwin_d
    Answered on September 19, 2017 at 08:21 AM

    Unfortunately no. If you want, we can cancel your existing bronze monthly subscription plan and process the refund for you last payment. You can then re-upgrade your other account. 

    Please note that once we process refund, it would take 3-7 days for the amount to reflect in your account.

    Do get back to us if you would like us to cancel your subscription and process refund. We will do the needful.

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    sacsoldiers
    Answered on September 19, 2017 at 09:43 AM
    Yes let's do that and I'll upgrade my iamalpha1906@gmail account right now
    so I can if use it for my event in two days.
    Dre Mega
    www.sacsoldiers.org
    510.673.0717
    ...
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    Chriistian
    Answered on September 19, 2017 at 11:19 AM

    I have now cancelled your subscription for your account sacsoldiers. Your account is now on Free Plan. Please wait 3-7 days for the refunded amount to reflect on your account.

    Do let us know if you need further assistance.

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    sacsoldiers
    Answered on September 19, 2017 at 11:43 AM
    Ok thank you very much.
    Dre Mega
    www.sacsoldiers.org
    510.673.0717
    ...