- sacsoldiersAsked on September 19, 2017 at 06:18 AM
- JotForm Supportashwin_dAnswered on September 19, 2017 at 08:21 AM
Unfortunately no. If you want, we can cancel your existing bronze monthly subscription plan and process the refund for you last payment. You can then re-upgrade your other account.
Please note that once we process refund, it would take 3-7 days for the amount to reflect in your account.
Do get back to us if you would like us to cancel your subscription and process refund. We will do the needful.
- sacsoldiersAnswered on September 19, 2017 at 09:43 AMYes let's do that and I'll upgrade my iamalpha1906@gmail account right now
so I can if use it for my event in two days.
- JotForm SupportChriistianAnswered on September 19, 2017 at 11:19 AM
I have now cancelled your subscription for your account sacsoldiers. Your account is now on Free Plan. Please wait 3-7 days for the refunded amount to reflect on your account.
Do let us know if you need further assistance.
- sacsoldiersAnswered on September 19, 2017 at 11:43 AMOk thank you very much.