When I edit a registration form that has been submitted, is the registrant notified by email?

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    venkatvedam
    Asked on September 20, 2017 at 11:31 PM

    We are taking registrations for an event via JotForm. When I edit a form, I get a notification by email. Does the registrant also get this notification? I don't want them to be notified when I make a notation on their form.

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    jonathan
    Answered on September 20, 2017 at 11:57 PM

    If the Autoresponder email settings Advanced / Send on Edit option is set to YES it will trigger the email to the respondent as well.

    Example:

    So set it to NO if you do not want the respondent to get notified of the edited submission.

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    venkatvedam
    Answered on September 21, 2017 at 01:15 AM

    Thank you. I can't find the page that you are showing. How do I get to it?

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    ashwin_d
    Answered on September 21, 2017 at 02:04 AM

    You need to edit your forms autoresponder email alert and you should be able to see the "Send on Edit" under "Advanced" tab. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions. 

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    venkatvedam
    Answered on September 21, 2017 at 02:43 AM

    Thank you! The video screenshot you provided was exactly what I needed!

    As a small aside, there may be typo on the Advanced Autoresponder alert page that you sent me to:

    Should it say "they" instead of "the" at the yellow highlight below?

           Send Emails Later

     

           Users can receive reminder emails many days after the fill a form.


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    Nik_C
    Answered on September 21, 2017 at 03:34 AM

    Thank you for bringing that to our attention. I opened a separate thread here so I could forward it to our backend team for a fix.

    Thank you!