- tonybgoodeAsked on September 22, 2017 at 06:16 PM
I'm importing coupons from Stripe, but I'm getting a "coupon is invalid" error. Help!
- JotForm SupportMike_GAnswered on September 22, 2017 at 08:47 PM
I have created the same Coupon Code in my Stripe account and fetched it in the Stripe payment field on this form — https://form.jotformpro.com/72648090912964
The coupon worked when I tested it.
Please make sure that the Coupon is listed on the Payment Settings — Coupons tab.
If, in any case, it is listed but still shows as an invalid coupon when you test it, please let us know.
- tonybgoodeAnswered on October 16, 2017 at 04:00 PM
Looks like I got it working now; not sure why it's working better now than it was previously but perhaps it just took some time. Thanks!