I cannot receive notifications

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    Asked on September 25, 2017 at 07:03 AM

    please can you look into why we are not receiving our replies again? 

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    Answered on September 25, 2017 at 09:12 AM

    The recipient email of the form with the ID 43291788478371 is not on our bounce list. Also, email history does not indicate any emails that failed to be sent recently.

    Please check your Spam folder; if you see that the emails ended up there mark them Not Spam. 

    If this is not the form in question, may you please provide the ID of the form you have trouble with so we can further investigate?