Why the Autoresponder emails are not arriving?

  • Profile Image
    CMRI
    Asked on September 25, 2017 at 11:31 AM
    Secondly, the emails are definitely not in the junk mailbox. Those who used to get the autoresponder are also no longer receiving it. This has only happened since I tried to integrate Trello. 
  • Profile Image
    Nik_C
    Answered on September 25, 2017 at 11:52 AM

    I tested this issue on my test form and everything worked fine, both, Notification and Autoresponder were sent. And the card was created in Trello.

    I checked with my colleague Welvin, he received the Autoresponder when he submitted your form.

    Also, I checked this email from your submission: delliott@cmri.org.au.

    The email is marked as sent.

    Do you have an example email address that failed in receiving autoresponder?



  • Profile Image
    CMRI
    Answered on September 25, 2017 at 06:52 PM

    It works now :)

    Not sure what was happening. Must have been fixed when Welvin sorted out the issue with the Trello integration!