Error Message for Payment: merchant does not have location

  • bernerhaus
    Asked on September 25, 2017 at 2:14 PM

    Hi,

    I tried creating a payment application for a client by linking her square account to receive credit card information. A student recently tried to sign up and pay for a class but keeps receiving a payment error message. I attached the screenshot below. 

    Can you help me with figuring out what is going on and how to fix it? 

    Thanks,

    Susie Atlas

    Jotform Thread 1257179 Screenshot
  • Marvih
    Replied on September 25, 2017 at 3:16 PM

    In your square integration settings, please select a "Business Location". Example image below.Error Message for Payment: merchant does not have location Image 1 Screenshot 20

    After selecting press "Continue" and try purchasing again.