Information not updating on form

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    Asked on September 26, 2017 at 03:23 PM

    I created a form yesterday that had an error.  I have gone in and corrected the error, but the live form is not reflecting those changes.  Please help!

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    Answered on September 26, 2017 at 03:31 PM

    I checked your form and did not see any errors.  I cleared your form caches in case it was a caching issue but everything looks updated. 

    If anything is still not showing in the live form that is present in the builder, let us know what specifically and we will take another look.

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    Answered on September 26, 2017 at 04:43 PM
    What you did-clearing the cache-must have done the trick, because now the form is correct. We have never had this issue before though. I will let you know if it happens again.
    Tracy Ihnot
    Communications & Outreach Administrator
    Delta County Libraries
    PO Box 540
    Hotchkiss, CO 81419
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    Answered on September 26, 2017 at 04:58 PM

    Thank you for your update. Just in case here is a link to our guide which explains how to clear the form caches: How to Clear Your Form Cache