- rmcintyreAsked on September 27, 2017 at 06:44 PM
I started a form prior to upgrading, but now that I have the ability to use PayPal in my form it continues to be shaded out as though I cannot use it. I did find a new template for a purchase form but would have to start over. Is this the only option? If so, can I enter images of products for sale on the purchase form.
Thoroughly confused after 2 days of trying to figure this all out.
- JotForm SupportJohn_BensonAnswered on September 27, 2017 at 08:37 PM
I checked the form (https://form.jotform.com/72619109373156) you have provided and I can see that there is a Purchase Order payment added to the form. See image below:
Keep in mind that you can only add one Payment Processor per Form.
Please follow the screen animation guide below on how to replace the Payment field with PayPal payment processor:
Related guide: How-to-Integrate-Form-with-Paypal-Standard-
Let us know if you have any questions. Thank you.