Why my forms are no longer sending to Dropbox?

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    Asked on September 28, 2017 at 04:27 PM

    Do you know what the problem is or how to fix this??? Around 2pm EST our Jotforms, that usually go directly to Dropbox - stopped going to Dropbox. Help!!

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    Answered on September 28, 2017 at 05:30 PM

    Apologies for the inconveniences this may have caused to you. 

    I would recommend you to please try re-integrating your form since there may be an issue with the existing integration's code so re-integrating should help to clear this up. 

    Also, please avoid to make any change to the integrated folder, modifying the root folder may interfere the integration. 

    If after re-integrating your form, you're still experiencing the issue, please let us know.