I have disabled autofill on all my forms but it keeps auto filling

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    omaralraee
    Asked on September 30, 2017 at 01:26 PM

    Hi, I have disabled autofill on all my forms but i don't know why it's keep auto filling on both forms. can you please tell me how to solve this problem?

     

    Thank you so much 

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    Welvin
    Answered on September 30, 2017 at 02:39 PM

    It's probably your browser's autofill settings. Please check. 

    https://support.google.com/chrome/answer/142893

    https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms 

    If not, clear your browser cookies for Jotform.  

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    omaralraee
    Answered on September 30, 2017 at 03:42 PM
    Thank you for your response. Can you please tell me how to clear browser cookies for Jotform?
     
    And is that grunting that the previous data will not be shown for anyone on the form?
     
    Thank you very much 

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    omaralraee
    Answered on September 30, 2017 at 03:43 PM
    Thank you for your response. Can you please tell me how to clear browser cookies for Jotform?
    And is that grunting that the previous data will not be shown for anyone on the form?
    Thank you very much
    Sent from my iPhone
    ...
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    Welvin
    Answered on September 30, 2017 at 03:59 PM

    Here are guides you can follow to do so:

    https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored 

    https://support.google.com/chrome/answer/95647?hl=en 


    The autofill is already disabled. That should clear the saved data for anyone who had previously accessed your form. If they'll still see the fields being prepopulated, that's likely their browser autofill. When browser autofill works, they should see a yellow-orange background (for Chrome). Here's an example:

    There is no way you can prevent this until they will not use autofill from browsers.