- ravirambujooAsked on October 01, 2017 at 02:11 AM
I have been using your forms for a few months now. I sell fruits and vegetables online.
However, recently I am having problems with the confirmation mail.
Three items are sometimes not appearing on the confirmation mail, Peppers, Cucumber and 'Curcuma - 'safran vert".
Please check the link below.
- JotForm SupportBJoannaAnswered on October 01, 2017 at 03:28 AM
I cloned your form and I made a test submission but on my end only Cucumber and 'Curcuma - 'safran vert" were not shown inside of the email Notification.
I saw that you customized your email Notification, but I am not sure why data form mentioned field is not shown inside of the email Notification. The field values and labels (questions) seems to be correct.
On my cloned form I was able to resolve the issue by creating the new rows inside of the table for Cucumber and 'Curcuma - 'safran vert" and deleting the old rows for them. Please try the same.
Also, here is my form: https://form.jotformpro.com/72731266279968
Feel free to clone it.
Hope this helps to solve the issue.