Why is the submitted phone number not showing up on my email notifications?

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    Asked on October 03, 2017 at 05:41 PM

    I am trying to add a phone number to my form. the systsm adds it and its in the jotform inbox but NOT in the email we get. help!

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    Answered on October 03, 2017 at 07:31 PM

    I have been checking your forms and I can see you have not a phone number field there; however, please note that you can customize the email notification to include the desired fields: 

    Once there, click on the "Form fields" drop down so you can include the phone number to your email: 

    I would also recommend you to turn on the "Update Email" option under the advanced settings so the email template automatically includes the fields you add to your form: 

    I hope this helps.