sub-user pricing plan

  • psav
    Asked on October 5, 2017 at 1:43 PM
  • Support_Management Jotform Support
    Replied on October 5, 2017 at 2:59 PM

    Sub-users don't necessarily need a subscription plan with us. A Free Plan would suffice if the forms will be created through the parent account. However, being on the Free Plan would mean the sub-user will also be covered by the limits of the Free Plan.

    e.g.

    Parent Account = Bronze Plan

    Sub-user Account = Free Plan

    The parent account will have all the privileges of a Bronze Plan user but the sub-user will be covered by the Free Plan limits. The subscription will never be shared on both accounts.

    If you're asking how many sub-users you can add per plan, kindly refer to the other thread you opened that was handled by my colleague:

    https://www.jotform.com/answers/1265924