Error creating a pdf form

  • uap
    Asked on October 6, 2017 at 1:31 AM

    Hello

    I have an error when I try to make a pdf form from my form.

    thank you

    Olivier

    Jotform Thread 1266308 Screenshot
  • Ashwin JotForm Support
    Replied on October 6, 2017 at 4:00 AM

    I'm sorry for the trouble caused to you. 

    With which form you are having this issue with? The form name "Inscriptions et reinscriptions en CPGE" which is being displayed in the screenshot you have shared is no longer available in your account. Please check the screenshot below:

    Error creating a pdf form Image 1 Screenshot 20

    Please let us know the form with which you are having this issue with and we will take a look. We will wait for your response.

  • uap
    Replied on October 6, 2017 at 4:49 AM

    Hi,

    I have 2 accounts and it seems the cookies are fighting !

    This is the problematic form, built in my och.conseil@gmail.com account. Thanks

    https://eu.jotform.com/build/72770731314352

  • Ashwin JotForm Support
    Replied on October 6, 2017 at 7:57 AM

    I am not sure what is causing this issue for you. I did try to download PDF version of your form and I was able to download it successfully. Please check the screenshot below:

    Error creating a pdf form Image 1 Screenshot 20


    I would suggest you to please try to download your PDF form and get back to us if the issue persists.