Error creating a pdf form

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    uap
    Asked on October 06, 2017 at 01:31 AM

    Hello

    I have an error when I try to make a pdf form from my form.

    thank you

    Olivier

  • Profile Image
    ashwin_d
    Answered on October 06, 2017 at 04:00 AM

    I'm sorry for the trouble caused to you. 

    With which form you are having this issue with? The form name "Inscriptions et reinscriptions en CPGE" which is being displayed in the screenshot you have shared is no longer available in your account. Please check the screenshot below:

    Please let us know the form with which you are having this issue with and we will take a look. We will wait for your response.

  • Profile Image
    uap
    Answered on October 06, 2017 at 04:49 AM

    Hi,

    I have 2 accounts and it seems the cookies are fighting !

    This is the problematic form, built in my och.conseil@gmail.com account. Thanks

    https://eu.jotform.com/build/72770731314352

  • Profile Image
    ashwin_d
    Answered on October 06, 2017 at 07:57 AM

    I am not sure what is causing this issue for you. I did try to download PDF version of your form and I was able to download it successfully. Please check the screenshot below:


    I would suggest you to please try to download your PDF form and get back to us if the issue persists.