Unable to access my account

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    Roanna 
    Asked on October 06, 2017 at 09:46 AM

    I signed up a few weeks back, all was going well till this week, i tried to log in and got a password error.  I have tried the forgot password, but never recive an email.  The link i had sent out to the form no longer works either and says it has been disabled by the owner?

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    John_Benson
    Answered on October 06, 2017 at 10:53 AM

    I have sent you the Password Reset Email. Please check your inbox or spam folder. If you see JotForm emails in the Spam folder, please mark it as not spam.

    Upon checking your form, I can see that the Form Status is disabled. Here's a screenshot:

    Please enable the Form Status to fix the issue of "Form not Found". 

    I hope this helps. Let us know if you have any questions.