- soulportalAsked on October 08, 2017 at 06:11 PM
I just created my first form. I love the ease, and templates available. Everything pretty much went without a hitch with the exception of the attachment part of the form.
I have set the entry to require an attachment and listed the acceptable types of documents. I changed this multiple times thinking maybe the format is wrong.
I used .pdf, .jpg, .jpeg, .doc, .docx, .png <-- also tried it without the (.) and spaces and was still not able to include the attachment.
What could be wrong?
- soulportalAnswered on October 08, 2017 at 06:20 PM
My apologies I found the answer in your help page. Needed to remove the dots and add a comma and space after each extension.
- JotForm SupportjonathanAnswered on October 08, 2017 at 07:32 PM
Thank you for taking the time updating us on the status and letting us know all is good now.
Contact us anytime should you need assistance again.