- MélanieAsked on October 10, 2017 at 05:17 PM
Dear Jotform Support,
I have a concern on my form. It is connected to STRIPE.
When the user submit the form, a money credit is done on STRIPE.
If the user does reload the page, then the credit is done again on STRIPE.
I do not want that ! Is their a way to prevent from reloading the submission?
To be noted : I wish that the users can use the form twice if necessary so I do not think I can use the "Cookie check and IP" in form parameters.
Hope my question is clear enough.
Thank you in advance,
- JotForm SupportJim_RAnswered on October 10, 2017 at 07:50 PM
Hello Mélanie - I agree, if you will allow some clients to re-submit the form when necessary, then setting a Unique Submission through Cookies or IP won't work.
An alternative is for you to add a Captcha Field to your form. This would ensure that your users won't be able to re-submit the form unless they pass the captcha challenge again.
Complete guide: How-to-Add-a-Captcha-Field
- MelanieDAnswered on October 11, 2017 at 02:35 AM
Thank you for your guidance. It is great and quick, as usual.
My problem is solved.