How do I stop Auto Billing?

  • Profile Image
    getformshere
    Asked on October 11, 2017 at 10:23 PM

    Dear JotForm, 

     am no longer supporting my previous customer, I am currently being billed for $19.00 per month. I would like to stop the auto billing.


    William 

  • Profile Image
    Nik_C
    Answered on October 12, 2017 at 03:27 AM

    To downgrade your plan please follow:

    1) Go to billing page: https://support.jotform.com/myaccount/billing

    2) Click Downgrade below the Free plan.

    If you have any further concerns please let us know.

    Thank you!