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getformshereAsked on October 11, 2017 at 10:23 PM
Dear JotForm,
am no longer supporting my previous customer, I am currently being billed for $19.00 per month. I would like to stop the auto billing.
William
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Nik_CReplied on October 12, 2017 at 3:27 AM
To downgrade your plan please follow:
1) Go to billing page: https://support.jotform.com/myaccount/billing
2) Click Downgrade below the Free plan.
If you have any further concerns please let us know.
Thank you!