How to disable auto update on email

  • Profile Image
    Asked on October 12, 2017 at 05:16 AM

    When submitting the form additional fields (which I haven't put in) are displaying upon receiving the email.

    Here is the form:

    and here is what I get back when submitted and emailed received.
    Bar this I also receive an attachment which is correct (see attached)
    Any ideas why these additional fields are added?

    Question Answer
    Name and Surname: Sarah Dean 
    Contact Number: 0798759368
    Email Address:
    Gender: Female 
    Date of Birth: 05-31-1987
    Package Selection: BootCamp
    12 Week Transformation:
    6 Week BootCamp: Package 3: 12 FM /2 BootCamp Sessions per week
    12 Week BootCamp:
    Westville Health Haven
    Kloof (Village Mall)
    Westville (Civic Centre)
    Westville Gym
    Umhlanga (Body Guru)
    Durban North (The Fitness Factory Gym)
    Queensburgh (Oxford Place)
    Comments/ Queries:

  • Profile Image
    Answered on October 12, 2017 at 11:17 AM

    The reason for this is that by default when you add extra fields to your form they will automatically be added to the notification/autoresponder.

    If you don't want this to happen you need to change your notification settings. On the advanced tab make sure that "Update Email" is disabled:

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