Why I'm unable to integrate to Stripe?

  • Profile Image
    ChanelHarper
    Asked on October 12, 2017 at 11:47 AM

    Hey! I am trying to connect my Stripe to my form "Fashion Emergencies: Going to an event or on a trip/vacation". When I first did it, it connected, then it disconnected and now every time I try to connect it says "failed".

    HELP!

    Best,
    Chanel

  • Profile Image
    Nik_C
    Answered on October 12, 2017 at 01:21 PM

    From your image, I see you want to connect your Stripe in Sandbox mode.

    Do you experience the same problem with live mode:

    1507828858Screen Shot 2017-10-12 at 7.23

    We'll wait for your response.

    Thank you!

  • Profile Image
    ChanelHarper
    Answered on October 12, 2017 at 02:27 PM

    Hey!  Yes it works with Live mode. I wasn't trying to do it on that cause I was afraid of actually submitting or doing something wrong. So wanted to do in test first.


    Thanks!
    C

  • Profile Image
    Nik_C
    Answered on October 12, 2017 at 03:01 PM

    I'm glad it is working for you. Well for testing you have to have a sandbox account, this article might help: https://stripe.com/docs/dashboard#livemode-and-testing

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    ChanelHarper
    Answered on October 12, 2017 at 03:32 PM

    Oh great thanks!