- ChanelHarperAsked on October 12, 2017 at 11:47 AM
Hey! I am trying to connect my Stripe to my form "Fashion Emergencies: Going to an event or on a trip/vacation". When I first did it, it connected, then it disconnected and now every time I try to connect it says "failed".
- JotForm SupportNik_CAnswered on October 12, 2017 at 01:21 PM
From your image, I see you want to connect your Stripe in Sandbox mode.
Do you experience the same problem with live mode:
We'll wait for your response.
- ChanelHarperAnswered on October 12, 2017 at 02:27 PM
Hey! Yes it works with Live mode. I wasn't trying to do it on that cause I was afraid of actually submitting or doing something wrong. So wanted to do in test first.
- JotForm SupportNik_CAnswered on October 12, 2017 at 03:01 PM
I'm glad it is working for you. Well for testing you have to have a sandbox account, this article might help: https://stripe.com/docs/dashboard#livemode-and-testing
Let us know if you have any further questions.
- ChanelHarperAnswered on October 12, 2017 at 03:32 PM
Oh great thanks!