Email validator is not working

  • SouthernBellesass
    Asked on October 13, 2017 at 10:57 AM

    Hello, I am having issues getting the email validator off my form... I have people trying to order on my form and the validator is not sending the email.

    Page URL: https://form.jotform.com/72115705712146
  • John_Benson
    Replied on October 13, 2017 at 12:03 PM

    If you're referring to the auto-responder email, I checked the settings and it is set to send to the Email field and not to the Email Validator.

    1507910147emailsvalids Screenshot 10

    Please change it and let us know if the issue persists.

    I hope that helps. Contact us again if you have any questions.