How to sync Session ID to Mailchimp

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    Asked on October 16, 2017 at 09:58 AM


    Two questions:

    1. Is there a way to sync a form submission's "session ID" to Mailchimp? I don't see it as a field I can match. But I'm wondering if there's a workaround, such as using some kind of formula in Jotform to pre-populate a custom field with the Session ID.


    2. I've reviewed your documentation here about how to Save Forms and Continue Later. But I'm this example you're using the email INSTEAD OF the session ID?
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    Answered on October 16, 2017 at 12:24 PM

    Apologies for you challenges on Integrating Mailchimp to uses specific fields to integrate with your emails and you are able to add other fields but this fields must also be in your user Mailchimp account.

    On having Session ID in your form to pre-populate your fields I would like to kindly request more information on this and what you would want to achieve with this.

    You can use Sessions to uniquely identify a user who is filling your form and this feature is very useful in using the "Save and Continue later" feature on Jotform.

    As per my earlier comment kindly share with us what your would want to achieve with using session ID with Mailchimp for us to see which workaround would work for you.

    Thank you and hoping to get feedback from you soonest.

    On the second Issue I have created a separate thread and you can find the answers to the thread here:

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    Answered on October 16, 2017 at 04:08 PM

    Here's my use-case....

    Every quarter, I would like to send a form to my Mailchimp subscribers. But the special situation is that I want them to UPDATE their previous response (not get a blank form).

    With the Mailchimp integration, I can sync some fields but not the ID number of the submission (or the edit URL). If I could, then I could send my Mailchimp subscribers a link to their prior response, such as:

    If I export the Jotform submissions, it gives me the ID number which I could import and merge into Mailchimp. I'm just hoping to avoid that export/import process, and instead just sync it.

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    Answered on October 16, 2017 at 05:28 PM

    Based on your explanation kindly let us know if "Save and continue later" option would work for you. From the explanation yo can have users create account with their emails and use the emails to receive auto-responder of their "save and continue later" url which they can be accessing in order to update their previous responses.

    You can then use the email and user's names to send the mailchmp emails or notifications reminding them to update their form details by accessing the "url" they received on submitting the form for the first time.

    Below is a guide on how you can setup "Save and continue later" for your form. Kindly note you will need to create two forms. One that will be used to capture user data like name and email and the other form that will be linked to the first form and this form will have fields the users need to fill every quarter.

    I hope the information was helpful. Kindly do let us know if you need further assistance.

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    Answered on October 17, 2017 at 01:41 PM

    Yes, I've reviewed that option in detail. But the problem is that the 'save and continue later' URL (with embedded email address) is broken when they submit the form.

    If I understand correctly, the temporary session ID of the email address is only valid BEFORE they submit the form. After submission, it no longer works (and instead you need to use the Edit URL to modify the response after it has been submitted).

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    Answered on October 17, 2017 at 02:58 PM

    When using the save and continue later feature the session are stored permanently. The reason its permanent i that its more of a server based session storage and uniquely identifies user using the email address.

    We have a demo form that has the "Save and continue later" setup and you can test it. Below is the demo link.

    The Session ID in this configuration is not temporary but rather permanent as long as you still have access to the email link.

    I would recommend you check on the demo form test it before you start the configuration of your form.