Jotform freezes when filled out on iPad?

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    peteneonakis
    Asked on October 17, 2017 at 01:59 PM

    It seems our Jotform Freezes When Filled out On Ipad.

    This is something that happens quite frequently and is there a way to stop this from happening?


    Thanks!

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    John_Benson
    Answered on October 17, 2017 at 02:58 PM

    Is the form embedded on a website? If yes, could you please provide the link where the form is embedded.

    If not, please provide the form link so we can investigate this further.

    Right now, I am assuming this is the form (http://www.jotform.us/form/70196582603155) you're referring to because it is the last edited form to your account. I did a test submission to the form and I was not able to replicate the issue. The submission was successful.

    Is it freezing only on the iPad and not on other devices?

    We'll wait for your response. Thank you.