- peteneonakisAsked on October 17, 2017 at 01:59 PM
It seems our Jotform Freezes When Filled out On Ipad.
This is something that happens quite frequently and is there a way to stop this from happening?
- JotForm SupportJohn_BensonAnswered on October 17, 2017 at 02:58 PM
Is the form embedded on a website? If yes, could you please provide the link where the form is embedded.
If not, please provide the form link so we can investigate this further.
Right now, I am assuming this is the form (http://www.jotform.us/form/70196582603155) you're referring to because it is the last edited form to your account. I did a test submission to the form and I was not able to replicate the issue. The submission was successful.
Is it freezing only on the iPad and not on other devices?
We'll wait for your response. Thank you.