Form not found

  • Profile Image
    travelwithtrashon 
    Asked on October 20, 2017 at 03:26 PM

    Hello i have recently made a form and its showing that its not found as well as my other form. Please can someone let me know whats going on.

  • Profile Image
    jonathan
    Answered on October 20, 2017 at 04:39 PM

    The account and forms were suspended due to violation to JotForm Terms of Use.

    Using the form to collect credit card account data is not allowed. This called a phishing method and is illegal.

    1508531754zzz 2017-10-21 04.31.59.png

    1508531770zzz 2017-10-21 04.32.22.png


  • Profile Image
    travelwithtrashon
    Answered on October 20, 2017 at 05:43 PM
    Okay I wasn't aware of that being it was for business reason. Is it possible to just remove that form and get my other one back. I can just use another site to create my authorization form 
    Sent from my Verizon, Samsung Galaxy smartphone
    ...
  • Profile Image
    travelwithtrashon
    Answered on October 20, 2017 at 06:43 PM
    Am I able to get my account off suspension and remover that form, so I can get access to my other one?
    Sent from my Verizon, Samsung Galaxy smartphone
    ...
  • Profile Image
    Welvin
    Answered on October 20, 2017 at 08:52 PM

    I have reactivated your account, but I have deleted the Credit Card fields in your form. For payment authorizations, our Payment integration such as Paypal allows you to do that.

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

  • Profile Image
    travelwithtrashon
    Answered on October 20, 2017 at 09:43 PM
    Thank you 
    Sent from my Verizon, Samsung Galaxy smartphone
    ...