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travelwithtrashonAsked on October 20, 2017 at 3:26 PM
Hello i have recently made a form and its showing that its not found as well as my other form. Please can someone let me know whats going on.
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jonathanReplied on October 20, 2017 at 4:39 PM
The account and forms were suspended due to violation to JotForm Terms of Use.
Using the form to collect credit card account data is not allowed. This called a phishing method and is illegal.
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travelwithtrashonReplied on October 20, 2017 at 5:43 PMOkay I wasn't aware of that being it was for business reason. Is it possible to just remove that form and get my other one back. I can just use another site to create my authorization form
Sent from my Verizon, Samsung Galaxy smartphone
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travelwithtrashonReplied on October 20, 2017 at 6:43 PMAm I able to get my account off suspension and remover that form, so I can get access to my other one?
Sent from my Verizon, Samsung Galaxy smartphone
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Welvin Support Team LeadReplied on October 20, 2017 at 8:52 PM
I have reactivated your account, but I have deleted the Credit Card fields in your form. For payment authorizations, our Payment integration such as Paypal allows you to do that.
https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
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travelwithtrashonReplied on October 20, 2017 at 9:43 PMThank you
Sent from my Verizon, Samsung Galaxy smartphone
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