I cannot log in to my account

  • Profile Image
    irisguinto 
    Asked on October 23, 2017 at 07:10 PM

    I can't log in to my account. Once I enter my username and password, the site hangs. It never loads. It just gets stuck. I can't even press the Log In button again. I would have to reload the page to get the page working again, but it does it all over again when I try to log in. Please help.

  • Profile Image
    Jan
    Answered on October 23, 2017 at 10:37 PM

    Your account is currently in good status. We are also not experiencing any problems in regards to signing in.

    Please try to log in using this link: https://www.jotform.com/login.

    150881246010-24-jtmfc.png

    If the issue persists, then I suggest you restart your browser and try it again. You might also need to clear your browser cache.

    Hope that helps. Let us know if you need further assistance. Thank you.