Embedded form in WordPress is not submitting.

  • Profile Image
    Sunflower14
    Asked on October 24, 2017 at 11:33 AM

    My submit button says this form is encrypted. not sure way. But we have people signing up and can't submit their application.

  • Profile Image
    BDAVID
    Answered on October 24, 2017 at 12:50 PM

    Please share your WordPress webpage where the form is embedded. Also, if you want to disable the encryption feature, simply go to your account settings to turn it off: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them 

    encryption-form-settings-page.png

    Let us know if you need more help, we will be glad to assist you.