- 3lpum4Asked on October 25, 2017 at 06:21 PM
I have one problem sending emails.
I need to hide empty fields when email is sending, but white lines are visibles showing a lot of blank lines to the next full field.
Any way to hide both the field and the blank line?
- JotForm SupportKevin_GAnswered on October 25, 2017 at 09:36 PM
Apologies for the inconveniences this may have caused to you.
I have just tested this and find that empty fields are indeed hidden, for example, I have these fields on my email template:
Just filled the name, checkbox and recipients, then I received this email:
I can see you have formatted your text to be bold, may you please try using a plain text email instead?
You may copy the current content and paste it again without any format.
Please let us know how it goes.
- 3lpum4Answered on November 19, 2017 at 03:44 PM
Thank you very much your attention.
Problem is resolved. I repead the emails text and everything went well.