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customedgellcAsked on October 25, 2017 at 9:25 PM
Hi I created quote form for my customers to fill out on my website. I have added the embedded code and everything appears on my site but when I do a test submission it won't let me fill in the number fields. How can i fix this. Thank you!
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Elton Support Team LeadReplied on October 26, 2017 at 3:10 AM
It is a problem with your conditions. You are using the same field on FROM and TO which confuses the field.
So basically what this condition does is that it only allows the value 65, the rest will be removed.
Please delete these conditions, this should fix the problem. Or revise your conditions and use a different target TO field.
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customedgellcReplied on October 26, 2017 at 7:57 AM
Ok, Thank you, so how do I set it up that all of the fields with numbers add together to give my clients a quote?
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BJoannaReplied on October 26, 2017 at 10:06 AM
You have to perform a calculation. Inside of this guide, you can find how to do it:
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customedgellcReplied on October 26, 2017 at 10:27 AM
thank you that helped. I have added the widget. Now I just need to know how to fill out the conditions properly in order for all my fields to add up properly. If you can guide me on how to fill out the from and to as shown above? Thank you!
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BJoannaReplied on October 26, 2017 at 11:50 AM
I am not exactly sure what are you trying to achieve. I inspected the form and I saw that you did not delete the conditions that you previously set like my colleague suggested.
You do not need the conditions to perform a calculation. On my cloned form I deleted all conditions that you set and the calculation is now working properly.
Here is mt cloned form: https://form.jotform.com/72985110002951
Feel free to test it and clone it.
Hope this meet what you are looking for.
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customedgellcReplied on October 26, 2017 at 11:59 AM
Ok so what I am trying to do is have the total calculation add up the value for the amount of each the client will enter in to the field. So I have put a value in for each, for example on our form Doors up to 30" high are 65.00 each so i want it to calculate how many doors time the 65. If I do not need the conditions, then how would the value for each one bed used?
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BJoannaReplied on October 26, 2017 at 1:09 PM
Considering that you did not set the prices on your form, I will provide you an example on my demo form.
Here is my demo form: https://form.jotform.com/72985460802967
Feel free to test it and clone it.
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customedgellcReplied on October 30, 2017 at 10:31 PM
Is there a way someone can call me and go over this over the phone. i am really not understanding how to set this up. I would really appreciate it. Thank you!
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BJoannaReplied on October 31, 2017 at 3:00 AM
Unfortunately, we do not have a phone support, but we will do our best to help you here on the forum.
I inspected your form again and I saw that you set up the calculation. However, there are a few errors.
The calculation should be set like this.
I fixed the calculation on my cloned form. Here is my form: https://form.jotform.com/73031747951963
Feel free to test it and clone it.
Hope this helps to solve the issue.