Can't enter numbers in the number field

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    customedgellc
    Asked on October 25, 2017 at 09:25 PM

    Hi I created quote form for my customers to fill out on my website. I have added the embedded code and everything appears on my site but when I do a test submission it won't let me fill in the number fields. How can i fix this. Thank you!

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    EltonCris
    Answered on October 26, 2017 at 03:10 AM

    It is a problem with your conditions. You are using the same field on FROM and TO which confuses the field.

    So basically what this condition does is that it only allows the value 65, the rest will be removed.

    Please delete these conditions, this should fix the problem. Or revise your conditions and use a different target TO field.

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    customedgellc
    Answered on October 26, 2017 at 07:57 AM

    Ok, Thank you, so how do I set it up that all of the fields with numbers add together to give my clients a quote?

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    BJoanna
    Answered on October 26, 2017 at 10:06 AM

    You have to perform a calculation. Inside of this guide, you can find how to do it:

    How to Perform Form Calculation Using a Widget

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    customedgellc
    Answered on October 26, 2017 at 10:27 AM

    thank you that helped. I have added the widget. Now I just need to know how to fill out the conditions properly in order for all my fields to add up properly. If you can guide me on how to fill out the from and to as shown above? Thank you!

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    BJoanna
    Answered on October 26, 2017 at 11:50 AM

    I am not exactly sure what are you trying to achieve. I inspected the form and I saw that you did not delete the conditions that you previously set like my colleague suggested. 

    You do not need the conditions to perform a calculation. On my cloned form I deleted all conditions that you set and the calculation is now working properly. 

    Here is mt cloned form: https://form.jotform.com/72985110002951 

    Feel free to test it and clone it

    Hope this meet what you are looking for.

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    BJoanna
    Answered on October 26, 2017 at 01:09 PM

    Considering that you did not set the prices on your form, I will provide you an example on my demo form.

    1509037477calcualtion.JPG

    1509037657calcualtion1.JPG

    Here is my demo form: https://form.jotform.com/72985460802967 

    Feel free to test it and clone it

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    customedgellc
    Answered on October 30, 2017 at 10:31 PM

    Is there a way someone can call me and go over this over the phone. i am really not understanding how to set this up. I would really appreciate it. Thank you!

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    BJoanna
    Answered on October 31, 2017 at 03:00 AM

    Unfortunately, we do not have a phone support, but we will do our best to help you here on the forum. 

    I inspected your form again and I saw that you set up the calculation. However, there are a few errors. 

    1509432965calculation.png

    The calculation should be set like this. 

    1509433029calcualtion1.JPG

    I fixed the calculation on my cloned form. Here is my form: https://form.jotform.com/73031747951963 

    Feel free to test it and clone it.

    Hope this helps to solve the issue.