Cannot get form to save new information

  • Rocky18315
    Asked on October 26, 2017 at 4:06 PM

    I built the form and then took out the test information and added one image.  Now I cannot get the form to save that information.  Keeps coming up with the old form.

    Jotform Thread 1283650 Screenshot
  • Jan
    Replied on October 26, 2017 at 9:40 PM

    Unfortunately, I was not able to replicate the issue on my end. I cloned your form and the changes I made are showing in the live form. Here's a screen capture:

    1509068415test1 Screenshot 10

    Are you still experiencing this problem? I cleared your form cache so that your forms will be refreshed from our server.

    If the issue persists, I suggest you restart your browser and try it again. If it is still the same, then please test if the issue is happening on another browser. Lastly, please try clearing your browser cache

    Hope that helps. Thank you.