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travistolhurstAsked on October 31, 2017 at 2:16 AM
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Nik_CReplied on October 31, 2017 at 2:22 AM
Could you please let us know the steps you do when you get the above error so we can try to recreate it?
We'll wait for your response.
Thank you!
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Welvin Support Team LeadReplied on October 31, 2017 at 9:06 AM
Would you mind creating another flow and test it again? I think the error is related to the first one and creating a new connection might work. If not, please update this thread so we can create a ticket about it.
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Kiran Support Team LeadReplied on October 31, 2017 at 11:44 PM
I have tried testing IFTTT integration with a test form and Google Drive which worked normally at my end. As I check your JotForm, I notice that there are two webhooks added in the integrations which may be causing the issue.
Could you try deleting both webhooks on the form in the integrations and then try creating the flow and see if that works? If the issue still persists, please let us know to which application that the action is set to so that we'll try to replicate the issue at our end and assist you further.
Thanks!
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Welvin Support Team LeadReplied on November 2, 2017 at 6:58 AM
There seems to be a confusion here. Can you confirm if we are still taking of the IFTTT integration? I just reviewed your screenshot on your reply on October 31, 2017, at 07:39 AM and it seems that was integration with a different service.
If you are experiencing a problem with another integration, please create a separate ticket about it instead. This way, we can assist you properly.
Going back to authentication process with IFTTT, I cannot replicate the problem. You have recently changed your username. Perhaps that is also causing the problem. I would suggest clearing your browser cookies for Jotform and clear your browser cache before logging in again for authentication with your account. See if that helps.
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Kiran Support Team LeadReplied on November 5, 2017 at 10:47 PM
Could you check the browser console (Press F12 key on the keyboard while the browser is open) and see if there are messages displayed? Please provide us with the screenshot of the issue that might help us in identifying the issue. Also, please try closing all the instances of the browser and try logging to your JotForm account to check the issue if still happens.
Please get back to us if the issue still persists. We will be happy to assist you further.
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ryan JotForm DeveloperReplied on November 17, 2017 at 12:40 AM
We have already resolved the SSL issue.
Could you please re-authenticate your applet's JotForm connector?
And please get back to us if the issue still persists.
Thanks!