I have been trying to get in touch with the representative who could help with with the forms.

I have been trying to get in touch with the representative who could help with with the forms. I have got no response to my prior requests. 

Not sure with this kind of service I may have to opt for another webform vendor for my corporate account.

Please tell us here regarding your problem. We are going to assist you here in Support Forum or you can also send email to support@jotform.com.

Thanks.