How to delete payment field?

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    Asked on October 31, 2017 at 06:41 PM

    How do I change my payment integration from PayPal to Stripe in a new form I've created?

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    Answered on October 31, 2017 at 11:04 PM

    You can only add one payment field to your form.

    To remove the PayPal integration, please select the payment field and click the Delete button (Trashcan icon). 


    After that, please follow this guide to add Stripe to your form:

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    Answered on November 05, 2017 at 10:10 PM


    How do I remove payment method? I only need the order form and receive order forms from my linked email in jotform.

    Thank You,

    Arwin G. Valle

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    Answered on November 06, 2017 at 03:29 AM

    Dear Arwin,

    Please remove your PayPal tool from your form and add the "Purchase Order" tool instead of it. By this way, you won't receive any payments. You will only receive orders via this tool. The Purchase Order payment tool allows you to create payment forms without payment vendor integration.

    First, please remove the PayPal payment tool from your form.


    Then please add the "Purchase Order" tool to your form. This process won't remove your products. Your products will remain.


    Please let us know if you have any further questions.