File storage while session is saved - where is the file?

  • Profile Image
    alextrapp
    Asked on November 02, 2017 at 05:32 PM

    Hello!

    I am preforming the final tests on a form that is shared with me - EmpresasquemasaportanalPais

    I have now integrated Dropbox!  We haven't checked yet if that is working when we submit the form - soon!

    But since the form session is saveable - I first tried uploading a file - it did save in the session!  But it did not save to dropbox!  

    I am wondering where it is - is it consuming my jotform storage?  Can it be accessed?  Is there a way to get it to go to dropbox - we expect a lot of traffic in a short time and we wish to use the unlimited storage of dropbox for this short term survey.


    Thank you for all your help!


  • Profile Image
    BDAVID
    Answered on November 02, 2017 at 07:19 PM

    The data and files will be forwarded to dropbox once the session ends, in other words, once the form is submitted. Let us know if you need more help.