Close out my account

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    Asked on November 05, 2017 at 04:18 PM

    I need to close out my account - user name - deadlaced indefinitely 

    thank you 

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    Answered on November 05, 2017 at 06:09 PM

    I see that you have already initiated the cancellation of your Bronze Monthly subscription. It will be effective on November 13, 2017, which is the end of your current billing cycle. The subscription will no longer renew and you will not be charged again after that.

    However, if you wish to cancel your subscription effective immediately and deactivate/delete your account, please let us know so we can further help you.