Why is it that my form link is not working?

  • AnointedTab23
    Asked on November 8, 2017 at 10:47 AM

    I had 12 submission and now it's just stop working all of a sudden.

  • Jan
    Replied on November 8, 2017 at 12:19 PM

    I checked your form using the direct link and the custom URL. I can verify that the form is working properly. Here's a screenshot:

    151016129411 09 4xhoy Screenshot 10

    151016133211 09 9dlm3 Screenshot 21

    Are you still experiencing this problem? I suggest you check it will work on another browser or not. You may also clear your browser cache and verify if that helps or not.

    Lastly, I cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.

  • AnointedTab23
    Replied on November 8, 2017 at 12:43 PM
    Have you checked it on a mobile device bc it isn't working
    ...
  • Jan
    Replied on November 8, 2017 at 1:52 PM

    I can see that this is a duplicate post or thread. My colleague already escalated your issue to our developers. Please refer to this thread: https://www.jotform.com/answers/1293806.

    Thank you.