autorenewal failed and my old subsciption is gone?!

  • roykel
    Asked on November 9, 2017 at 11:15 AM

    Hi Support,

    my credit card failed on me and my old subscription is gone. 


    Can you help me get it back and going so that i can renew it. thank you!

  • Kevin Support Team Lead
    Replied on November 9, 2017 at 12:00 PM

    I already answered to you here: https://www.jotform.com/answers/1294830