autorenewal failed and my old subsciption is gone?!

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    Asked on November 09, 2017 at 11:15 AM

    Hi Support,

    my credit card failed on me and my old subscription is gone. 

    Can you help me get it back and going so that i can renew it. thank you!

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    Answered on November 09, 2017 at 12:00 PM

    I already answered to you here: