Microsoft Flow Integration: Submissions are not running on Flow's side

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    amitchell
    Asked on November 09, 2017 at 08:11 PM

    I have tried to create a jotform-flow integration however I am not having much luck.

    Are you able to confirm from the Jotform that this is setup correctly.

    I have created a test form 73058373452862 and I am just trying to get Flow to do a basic task of send an email (I have tried different flows like copying a file to OneDrive with no success)

    In Flow it comes up with a green tick to show that it has connected ok.

    In Jotform under form settings I have confirmed 'send post data' = yes

    The question is how does Flow know when to run the workflow to perform the action?


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    amitchell
    Answered on November 09, 2017 at 08:25 PM

    Here is the link to the screenshots CLICK HERE

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    amitchell
    Answered on November 09, 2017 at 08:31 PM

    Q: Do I need to setup webhooks.  If so how do I do this?


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    Marvih
    Answered on November 09, 2017 at 09:31 PM

    Hi have you check this guide on how to setup MS flow ? https://www.jotform.com/blog/298-JotForm-Now-Available-on-Microsoft-Flow

    Let me do some test first, I will get back to you in a moment.

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    Marvih
    Answered on November 09, 2017 at 10:38 PM

    I can't seem to trigger the event using the Jotform connector. The setup on your side seems correct too.

    Can you try a flow template and make the email notification as trigger. For example

    1510284935556.png


    1510284881557.png

    You can trigger an event based on email received from jotform.

    There is a similar thread on this regarding  Jotform connector not triggering. https://www.jotform.com/answers/1288131-Microsoft-Flow-Submissions-not-triggering-actions-in-Flow

    T
    he issue is now escalated to our backend team and hopefully will get fixed ASAP.

    Sorry for this inconvenience.

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    amitchell
    Answered on November 09, 2017 at 10:43 PM
    Yes I have managed to do other flow from Dynamics to mailchimp and sharepoint ok. It is just jotform that I am having the trouble with
    I have followed the jotform guide with no luck. I have tried to setup an exact same flow that will copy a file from jotform to OneDrive.
    Still no luck. The permissions are correct as I get the green tick. I am just not sure how Flow know when to look for the new form, or is it constantly polling?
    I have created a new form to test with.
    https://form.jotform.co/73127505052852
    Regards
    Adam Mitchell
    IT Manager
    Master Builders Association of SA Inc
    [outlook]
    ...
  • Profile Image
    amitchell
    Answered on November 10, 2017 at 12:43 AM
    It looks like the jotform flows are not even triggering. There is no run history.
    The flow is very basic. What am I missing?
    Other flows work that do not have Jotform included
    [cid:image002.jpg@01D35A3D.88BB2F70]
    [cid:image003.jpg@01D35A3D.88BB2F70]
    Regards
    Adam Mitchell
    IT Manager
    Master Builders Association of SA Inc
    [outlook]
    ...
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    Nik_C
    Answered on November 10, 2017 at 03:31 AM

    I was able to replicate this issue, indeed the run history is empty.

    So I forwarded this thread to our backend team for further checking.

    We'll inform you once the issue is resolved.

    Thank you for your patience.


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    amitchell
    Answered on November 13, 2017 at 07:48 PM

    Just checking to see how this issue is going?


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    Marvih
    Answered on November 13, 2017 at 08:57 PM

    We are sorry for this inconvenience, but this is still under review from our backend team. The ticket is marked important and we will update you as soon as we receive update.

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    ryan
    Answered on November 14, 2017 at 09:35 AM

    The issue has been fixed.

    Could you please create a test flow and run a submission tests. And let us know if it works.

    Sorry for this inconvenience and thank you for your patience.


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    amitchell
    Answered on November 14, 2017 at 06:43 PM
    YES, thankyou the Flows are now working ☺
    Regards
    Adam Mitchell
    IT Manager
    Master Builders Association of SA Inc
    [outlook]
    ...