How do I Import original form

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    Asked on November 10, 2017 at 09:53 AM

    I accidentally purged my orignal form but have a blank copy. 

    I've gone onto the website, selected CREATE ONE, then selected Import Form.

    There are two selections, From a web page       Clone existing form

    I select Clone existing form and the Please Select Window pops up, but I am unable to select.

    Thanking you advance.

  • Profile Image
    Answered on November 10, 2017 at 10:30 AM

    Have you tried restoring your forms? 

    1510327517Screenshot-2017-11-10 Online F

    1510327553Screenshot-2017-11-10 Online F

    1510327588Screenshot-2017-11-10 Online F

    Just click restore then your form can be found in your "My Forms".

    Hopefully this can help you, I have accidentally deleted my form before and this method helped me restore it. 

  • Profile Image
    Answered on November 10, 2017 at 11:20 AM

    Unfortunately, the Purged forms cannot be restored. 

    You do not have any form on your account and because of that, there is no form to be selected. 

    I am not sure what do you mean by 'blank copy'. If you have the URL of a form you can import it using Form a Web option- How to Clone an Existing Form from a URL 

    If you are unable to import your form, that you will have to recreate it from scratch.

    This guides can help you to create a form:

    User Guide

    How to Create Your First Web Form