What does "receive 10 payments" in the pricing?

  • john1franky
    Asked on November 10, 2017 at 10:06 PM

    Hi 

    Im trying to upgrade my account from FREE to BRONZE. Its says RECEIVE 10 PAYMENTS in the package details. What does that mean?

    Thanks



    Jotform Thread 1296427 Screenshot
    Page URL: https://www.jotform.com/pricing/?utm_source=builder&utm_medium=banner&utm_campaign=powered-by-jotform-remove-label&utm_term=new-form-footer&utm_conten
  • Support_Management Jotform Support
    Replied on November 11, 2017 at 3:07 AM

    The payment submission limit pertains to the number of payments you can receive per month on each plan.

    FREE = 1 payment submission

    BRONZE = 10 payment submissions

    SILVER = 100 payment submissions

    GOLD = Unlimited payment submissions

    A submission will be considered as a payment when you have a payment field added to your form. So if your forms don't have any payment fields in it, then your payment submission limit will stay 0 the whole time. In addition, this is a monthly limit so it resets back to 0 on the 1st day of each month.

    To learn more about account usage limits, I strongly recommend the article below.

    Complete guide: Understanding-Your-Account-Usage-Limits