Remove branding when a form is shared

  • Satisfaccion
    Asked on November 12, 2017 at 12:56 PM

    Hi

    I hace upgrade my account but the branding is still showing when sending the form


    Why ? In the sales prices....says No Branding

    Thank you for your response

  • Kiran Support Team Lead
    Replied on November 12, 2017 at 2:31 PM

    Please be noted that the branding footer can be removed by upgrading your account. I see that you have already upgraded your account and the branding is not displaying on your forms now.

    If you need any further assistance, please let us know. We will be happy to assist.  

  • Satisfaccion
    Replied on November 13, 2017 at 3:01 AM

    In the Thank you page still shows your branding. Once the form is submitted.

    I have upgraded for no branding

    Thank you

  • Sabbir
    Replied on November 13, 2017 at 3:08 AM

    Sorry for the problem you are having.

    Can you please check the Jotform Branding in your account settings and make sure its unchecked?

    Go to: https://www.jotform.com/myaccount/settings

    then scroll down to the option called "JotForm Branding" and uncheck it if its checked.

    1510560476branding Screenshot 10

    Hope this will help.

    If you have any further query, please let us know.

  • Satisfaccion
    Replied on November 13, 2017 at 3:19 AM

    Yes It was

    Thank you !!!!!

  • Chriistian Jotform Support
    Replied on November 13, 2017 at 4:38 AM

    Thank you for updating us.

    Open a thread if you have other concerns or need further assistance.