Duplicate submission data is being received in form.

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    micebcd
    Asked on November 12, 2017 at 10:57 PM

    Dear,


    please help why submission show duplicate answer when i submit 1 time only

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    ashwin_d
    Answered on November 13, 2017 at 03:19 AM

    I'm sorry for the trouble caused to you. 

    I did check your form's submission page and it has only one submission. I also tested your form by sending a test submission and only one submission was captured. Please check the screenshot below:

    1510561123submisison.png


    Have you embedded your form in any webpage? Please share your webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

  • Profile Image
    micebcd
    Answered on November 13, 2017 at 10:21 PM

    dear,

    yes, i set the unique cookie cos the e-reg aldy open for guest submit. but on the other hand, please help if cannot set unique cookie.


    tks

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    micebcd
    Answered on November 13, 2017 at 10:36 PM

    and please test the clone ver., many tks (TOP urgent). cos somebody will submit 2-3 client on same PC. so not allow use cookie to fix it. and no this case on old ver.

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    ashwin_d
    Answered on November 14, 2017 at 02:31 AM

    I did check your cloned form and you have configured it to all multiple submissions. I also tested your form by sending test submission and I was able to submit form successfully. Please check the screenshot below:

    1510644493submitUniqueQ.gif

    I would suggest you to please test your form yourself and see if you are able to submit form multiple times.

    Do get back to us if you have any trouble.

  • Profile Image
    micebcd
    Answered on November 14, 2017 at 02:38 AM

    tks