Why I received a message saying that I was almost out of space and needed to upgrade?

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    mcazier
    Asked on November 13, 2017 at 10:40 AM

    I received a message saying that I was almost out of space and needed to upgrade. I went in and deleted some of the old submissions. Does this free up space? or do I still need to upgrade?

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    aubreybourke
    Answered on November 13, 2017 at 12:01 PM

    Yes, deleting your submissions will free up space. As it stands you are approx. 50% of your FREE accounts 100MB limit.

    1510592335Microsoft Edge 13_11_2017 16_5

    Note that if you need to keep your uploaded files you can use dropbox integration to save them. Then when you delete your submissions you will have a back up.

    https://www.jotform.com/dropbox/

  • Profile Image
    mcazier
    Answered on November 13, 2017 at 12:43 PM
    So, my form will stay active? Because I got an email saying it would go
    inactive today at 12pm.
    *Matt Cazier, AICP*
    *Community Development Director*
    *Uintah County, Utah*
    *Phone 435-781-5336*
    *Fax 435-781-5352*
    ...
  • Profile Image
    Nik_C
    Answered on November 13, 2017 at 01:51 PM

    Yes, your form will stay active, I checked your account and all your limits are ok.

    Let us know if you have any further questions.

    Thank you!