- salmanzzAsked on November 14, 2017 at 04:12 AM
Hi i am making a product form i added all elements successfully embedded form on website. Once i click place order. it says (Invalid PayPal account used). Please contact form owner.)
We dont want to link any payment channel. just want to receive the order by email. Is there any possibilities to receive order form without linking any payment channel??? Please advise, Thanks
- JotForm SupportSabbirAnswered on November 14, 2017 at 04:23 AM
I have checked your form and found that, you have integrated paypal with your form. If you submit your form, it will try to send your order to process through paypal.
Since you want to receive your orders by email without linking them to any payment channel, you can use Purchase Order instead.
Please refer to this link to know more about integrating purchase order to your form:
Hope this will help.
If you have any further query, please let us know.